Privacy Policy

Last updated: October 8, 2026

At Salonves, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

• Personal details, such as your name, email address, shipping address, and billing address.
• Order information, including purchased products and transaction details.
• Payment information processed securely by our payment providers.
• Technical information, such as your IP address, browser type, device information, and website activity.
• Information you provide when contacting our customer support team.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Send order confirmations and shipping updates.
• Provide customer support.
• Process returns, refunds, and exchanges.
• Improve our website, products, and customer experience.
• Detect and prevent fraudulent transactions.
• Comply with applicable legal obligations.
• Send promotional communications where permitted by law and, when required, with your consent.

3. Sharing Your Information

We may share necessary information with trusted third parties that help us operate our business, including Shopify, payment processors, shipping providers, analytics services, and customer support providers.

We may also disclose information when required by law or when necessary to protect our legal rights.

We do not sell your personal information in exchange for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, remember your preferences, understand website traffic, and improve your shopping experience.

You can manage cookies through your browser settings and any cookie preference tools available on our website. Certain cookies may be necessary for essential store functions.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also have the right to object to certain processing activities, withdraw consent, or request a copy of your information.

To submit a privacy request, contact us at info@salonves.shop.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when appropriate.

8. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided us with personal information unlawfully, please contact us so we can review the matter.

9. International Customers

Because we serve customers worldwide, your personal information may be processed or transferred to countries other than your country of residence.

Where required, we take appropriate steps to protect personal information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations. Any updates will be published on this page with a revised date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Email: info@salonves.shop

Store: Salonves